Complete guide to accessing and managing the Chosen Path Innovations Platform as a Super Administrator
⚠️ Important: Change default credentials immediately after first login.
http://localhost/main-fileLogin Page Screenshot
View all registered companies, manage company settings, monitor company activities
Enable/disable modules, manage add-ons, configure module settings
Platform usage metrics, user analytics, system performance
Manage all platform users, roles, permissions, and access control
Configure platform settings, email templates, notifications, and system preferences
The Superadmin role has comprehensive access to all platform features and administrative functions. Below is a detailed breakdown of all available capabilities.
The Superadmin role has comprehensive permissions across all platform modules and features. Below is a detailed breakdown of all available permissions.
The Superadmin has access to comprehensive system settings that control the entire platform. Below is a detailed breakdown of all configuration options.
Minimum Requirements:
├── 8 characters minimum
├── 1 uppercase letter
├── 1 lowercase letter
├── 1 number
├── 1 special character
└── No common passwords
| Issue | Solution | Prevention |
|---|---|---|
| Invalid Credentials | Double-check email and password, reset if needed | Use password manager, enable 2FA |
| Account Locked | Wait for lockout period or contact admin | Use strong passwords, avoid multiple failed attempts |
| 2FA Issues | Use backup codes or reset 2FA | Save backup codes securely |
| Session Expired | Re-login with credentials | Enable "Remember Me" for trusted devices |
| Issue | Solution | Prevention |
|---|---|---|
| Permission Denied | Check user role and permissions in User Management | Regular permission audits |
| Module Access | Verify module is enabled in Module Management | Monitor module status regularly |
| Company Access | Ensure company subscription is active | Set up subscription monitoring |
| System Maintenance | Check for scheduled maintenance | Subscribe to maintenance notifications |
| Issue | Solution | Common Cause |
|---|---|---|
| Module Not Loading | Check module status in Module Management, contact support | Module temporarily disabled |
| Email Notifications Not Working | Verify email settings, test email functionality | Email configuration needs update |
| File Upload Issues | Check file size limits, verify storage settings | Storage quota exceeded |
| Integration Problems | Verify API settings, check service status | Third-party service unavailable |